Digital Services Act

1. Contact point for authorities (Article 11)

Member States' authorities, the European Commission and the European Board for Digital Services can contact us at legal@andamio.io. You can write to us in English.

2. Contact point for users (Article 12)

If you use Andamio, you can contact us at support@andamio.io. A person reads every message; we don't answer with automated tools only. You can write to us in English.

3. Our legal representative in the EU (Article 13)

Andamio has no establishment in the EU. Our legal representative under the Digital Services Act is DataRep (Data Protection Representative Limited):

• Email: digitalrequest@datarep.com, with "Andamio" in the subject
• Post: DataRep, 77 Camden Street Lower, Dublin, D02 XE80, Republic of Ireland
• Phone: +353 (1) 919 8899

4. Reporting illegal content (Article 16)

If you think something stored on Andamio is illegal, email legal@andamio.io with "DSA notice" in the subject. Please include:

1. why you think it's illegal, with enough detail for us to assess it;
2. exactly where it is: the URL or URLs, and anything else we need to find it;
3. your name and email address (not needed if you're reporting child sexual abuse or exploitation);
4. a statement that you believe, in good faith, that the information and allegations in your notice are accurate and complete.

We confirm receipt without undue delay, decide on the notice in a timely, careful and objective way, and tell you what we decided and how you can challenge the decision. We don't use automated tools to decide on notices.

5. When we restrict content or an account (Articles 14 and 17)

If we remove or restrict something you stored on Andamio, or suspend or close your account, because we consider it illegal or against our Terms of Use, we tell you why: what we did, the facts we relied on, the law or the term of our Terms of Use it was based on, and how you can challenge it. You can reply to that message to ask us to review the decision, and you can also go to court.

6. Transparency reports (Article 15)

Andamio is a small enterprise, so the annual transparency reports in Article 15(1) don't apply to us (Article 15(2)).